Filbert Lone Ltd Privacy Policy

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Our Contact Details

Name: Isla McClare
Address: 39 Boatmans Close, Ilkeston, Derbyshire, DE7 8LT
Email: info@filbertlone.co.uk

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Type of personal information we collect

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We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

 

How we get the personal information and why we have it

• Most of the personal information we process is provided to us directly by you for the following reason:

• To respond to queries sent to our email (for example, sales queries)

 

Under the UK General Data Protection Regulations (UK GDRP), the lawful bases we rely on the processing this information are:

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• Your consent. You are able to remove your consent at any time. You can do this my contacting info@filbertlone.co.uk

• We have a legitimate interest

 

How we store your personal information

We keep your personal information safely secured and we will only keep it for as long as is necessary for the purpose for which it was collected. At the end of the retention period, your data will either be deleted completely or anonymised, so it can be used in a non-identifiable way.

 

Your data protection rights

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Under data protection law, you have rights including:

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• Your right to access – You have the right to ask us for copies of your personal information.

• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. Your also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

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You are not required to pay any charges for excersing your rights, If you make a request, we have one month to respond to you.

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How to complain

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If you have any concerns about the use of your personal information, you can make a complaint to us at info@filbertlone.co.uk

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You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Website usage terms and conditions

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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Filbert Lone Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use this website. The term ‘Filbert Lone Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 39 Boatmans Close, Ilkeston Derbyshire, De7 8LT. Our company registration number is 15025513. The term ‘you’ refers to the user or viewer of our website.

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The use of this website is subject to the following terms of use:

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• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meets you specific requirements.

• This website contains material which is owner by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, whish are not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorised use of this website may give rise to claim for damages and/ or be a criminal offence.

• Your use of this website and any dispute arising out of such use of this website is subject to the laws of England, Scotland, Wales and Northern Ireland.